Condition before solution
Symptoms and available facts are assessed before intervention is proposed.
Inspection · Diagnosis · Service
Chimney inspection and servicing based on evidence
Poor draught, smoke spillage, odour, condensation or visible damage should not be addressed by guesswork. We establish the condition first, then propose an appropriate service or repair route.
When is a chimney inspection needed?
Arrange an inspection when a chimney behaves differently, spills smoke, produces condensate, shows cracks or visible damage, or before changing the appliance or fuel. Volcano Refractory reviews accessible parts, symptoms and operating conditions before recommending service, material or a further specialist check. If you suspect immediate danger or a chimney fire, stop using the system and seek emergency professional assistance.
Drone photo and video survey
Chimneys, industrial facilities, houses and their hard-to-access zones are documented where flight conditions allow.
Digital twin
Within the agreed scope, imagery becomes a measurable 3D record of the existing condition.
Signs that a chimney should be checked
A change in chimney behaviour is information that should not be ignored. Describe when the issue occurs and with which appliance or operating mode.
- smoke or odour enters the room
- draught is weak, unstable or has changed
- moisture, condensate or dark staining appears
- cracks, crumbling or damaged joints are visible
- the appliance or fuel is being changed
What does our service approach include?
Scope depends on the site and system access. We first define what should be checked and what the technically justified next step is.
- discussion of symptoms, appliance, fuel and problem history
- inspection of accessible chimney and flue-system parts
- drone photo and video survey where required and safely feasible
- assessment of pipes, refractory materials or repair needs
- servicing according to established condition and prior agreement
Drone surveys of industrial facilities, chimneys and houses
A drone records existing condition without unnecessary access to hazardous zones. The service covers industrial facilities and houses, including chimneys, roofs, facades, halls, silos, towers and other areas where an aerial survey is technically justified.
- planned high-resolution photo and video survey path
- recording cracks, spalling, deformation and areas requiring closer inspection
- structured records and findings marked on imagery or the model
- repeat surveys to monitor change over time
Existing-condition capture and digital-twin model
When the survey objective and capture conditions permit, overlapping imagery is processed photogrammetrically into a point cloud and 3D model. The digital twin supports review, measurement, condition comparison and work planning.
- 3D model and point cloud to the agreed level of detail
- measurement of accessible geometry and mapping of areas of interest
- a basis for access planning, repair and future comparison surveys
- engineering calculations or statutory certification are separately commissioned where required
Inspection before changing an appliance or pipe
A new stove, boiler or fireplace can change flue-gas temperature, condensate and cross-section requirements. The existing chimney should therefore be treated as part of the whole system.
- checking compatibility with the new operating regime
- reviewing the connector, route and chimney pipes
- proposing refractory or insulation elements when needed
A straightforward process
How the process works
- 01
Objective and location
Describe the issue, structure, required outputs, site access and send any available photos.
- 02
Inspection and capture
We agree the site survey and, where justified, plan a safe drone capture.
- 03
Findings and next step
We deliver the agreed condition record, assessment and digital model or a repair and service proposal.
A faster technical response
Prepare this information
A useful first description speeds up assessment and avoids unnecessary steps:
FAQ
Chimney inspection and service questions
Clear answers to the questions customers ask most often.
When should I arrange a chimney inspection?
When you notice smoke spillage, weak or changing draught, odour, condensate, cracks or damage, and before connecting a new appliance or changing fuel.
Can the issue be assessed from photos?
Photos and a description often support initial triage and preparation. A final assessment may require a site inspection, especially when parts are inaccessible or safety is uncertain.
Does service automatically mean replacing the whole chimney?
No. Inspection helps distinguish a local issue from the need for a larger intervention. The recommendation is based on the actual condition and operating requirements.
Should the chimney be checked before installing a new stove or boiler?
Yes. It is advisable to confirm that the existing chimney, connection and cross-section suit the new appliance, fuel and operating regime before final connection.
Do you use drones only for chimney inspections?
No. Drone surveys cover industrial facilities and houses, including roofs, facades, halls, silos, towers and other hard-to-access areas when the location, weather and flight rules permit.
Does a digital twin replace structural calculations or a statutory inspection?
No. A digital twin is a documented, measurable model of the existing condition. A licensed inspection, structural calculation or statutory certification is defined as a separate professional scope where required.
Documented market footprint
From Darosava to industry across the region and Europe
RSSerbiaBABosnia and HerzegovinaMEMontenegroMKNorth MacedoniaXKKosovoHRCroatiaRORomaniaITItalyDEGermanyCZCzechia
700+archived outgoing invoices reviewed for 2016–2018
10documented markets
10 godinaconsecutive independent engagement — Gacko and Ugljevik
Selected business references from company records are shown. The list is not exhaustive; prices, invoice numbers and personal data are not published.
Is the chimney showing a problem, or are you changing the appliance?
Call and describe the situation. We will tell you what information to prepare and what the sensible next step is.
Request an assessment